General Information

Standard Visiting Hours

To reduce possible exposure to COVID-19 and other respiratory illnesses, the public health department has advised Parkview Community Hospital Medical Center to take precautionary measures in order to secure the safety of our patients, staff, and visitors. Since it is difficult to determine who may be contagious – people can be contagious without prior knowledge of the incident and not show symptoms right away -  these policy restrictions are applied to all visitors and hospital inpatient units until further notice.

We recognize that this may cause some hardship to our patients and their families and ask for your patience and understanding. We would be remiss if we did not take steps to help minimize the spread of serious illness. Thank you for your cooperation in helping to protect the safety of our patients. Maternity Patients and NICU parents: Please see updates below for information on the entrance we have provided for you and your support person.

Updated Visitors Hours as of August 2021: 9am-6:30pm

Effective August 11, 2021: visitors must provide proof of full vaccination OR documentation of a negative COVID test (where the specimen was collected within 72 hours prior to visiting).

Please see the downloadable pdf below for more information.


NON-COVID PATIENTS: One (1) visitor will be allowed for patients determined to not be infectious for COVID-19

NICU: Two (2) designated support persons to be allowed at a time

LABOR & DELIVERY: Two (2) support persons and the presence of a doula if desired

SURGICAL PATIENTS: One (1) designated visitor may be present in prep and recovery

Exceptions will always be reviewed for special, extraordinary circumstances such as end-of-life visits

 

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Horario actualizado para visitantes a marzo de 2021: 9 am-6:30pm
Al 11 de agosto de 2021: Todos los visitantes deben presentar pruebas de la vacuna completa o documentación de una prueba negativa de COVID (La prueba tiene que mostrar dentro de las 72 horas anterior).


PACIENTES NO COVID-19: Se permitirá un (1) visitante para los pacientes que se determine que no son infecciosos por COVID-19

UCIN: Dos (2) personas de apoyo designadas que se les permitirá a la vez

MANO DE OBRA Y ENTREGA: Dos (2) personas de apoyo y la presencia de una doula si se desea

PACIENTES QUIRÚRGICOS: Un (1) visitante designado puede estar presente en preparación y recuperación.

Las excepciones siempre se revisarán para circunstancias especiales y extraordinarias, como visitas al final de la vida.


 

Please be assured that we will remain vigilant in screening for COVID-19 symptoms and implementing infection control practices during this time. The safety of our staff, patients and visitors remains our top priority. Visitors and support persons must wear a face covering upon entry and at all times within the facility, and must comply with any instructions on PPE while in the patient’s room.

Tenga la seguridad de que nos mantendremos atentos en la detección de los síntomas de COVID-19 y la implementación de prácticas de control de infecciones durante este tiempo. La seguridad de nuestro personal, pacientes y visitantes sigue siendo nuestra principal prioridad. Los visitantes y las personas de apoyo deben usar una cubierta facial al entrar y en todo momento dentro de la instalación, y deben cumplir con las instrucciones sobre el PPE mientras se encuentren en la habitación del paciente



Parking

Visitors are allowed to use the parking lot directly in front of the hospital main entrance.

Lounges/Courtyards

Please see the floor map to find an appropriate lounge or courtyard. Family and friends of those having surgery may want to wait in the surgery lounge located on the back side of the elevator on the first floor.

Concerns or Questions

If you have questions or concerns regarding patient care or visitor policies, please notify the charge nurse. A Patient Relations representative can assist you with patient rights, problems, or concerns.

The Patient Relations staff is available Monday through Friday from 8:00 a.m. to 5:00 p.m. at (951) 352-5479 or (951) 688-2211 ext. #5479. A supervisor is on duty after hours and on weekends to assist you. You may also access our 24-hour “Care Line” at ext. #4616.

Smoking

Parkview Community Hospital is a smoke-free campus. Parkview Community Hospital is committed to disease prevention and the treatment of illness. We have an interest in providing a healthy environment.

 

Maternity Entrance

In an ongoing effort to protect the health and safety of our maternity patients during the COVID-19 outbreak, we have designated a separate entrance for maternity patients and their visitors.

The new Maternity Entrance is located on Miller Street (look for the awning and banner over the maternity entrance doors), with designated parking in the hospital lot at the Miller Street side of the hospital. The entrance is open 24/7 via an intercom. As an additional measure of safety, all patients and visitors entering through the maternity entrance will have their temperature screened by our staff.

Our temporary visitors policy is as follows::


Adults ages 18 and up


NICU: Two (2) designated support persons to be allowed at a time

LABOR & DELIVERY: Two (2) support persons and the presence of a doula if desired

We hope the new, private entrance will offer you a level of comfort during this difficult time. We’re here for you, and we look forward to delivering your bestBeginning!

Visitors Policy: Effective August 11, 2021